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Customer Journey Mapping: Where UX And Marketing Meet
Customer journey mapping is an invaluable tool for user experience designers and marketers. It helps them better understand user behaviour and how they interact with us. In this presentation, Paul Boag will show you the importance of mapping. But most of all, he will provide you with a practical and pragmatic approach to creating them.

Aug 13, 2019 04:00 PM in Greenwich Mean Time

Paul Boag has been working on the Web since 1993. He is a user experience strategist who helps companies make use of digital to better serve connected consumers and is a leader in digital strategy with over 20 years experience. Through consultancy, speakin
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